Data Collection Practices

We gather various types of personal information, including:

How We Manage Your Data

We utilize your personal information for these key reasons:

  • Service Delivery (Contract Fulfillment):
    • We manage your vehicle rental bookings and agreements with care, ensuring a smooth experience from start to finish. Verification of your identity is a priority to confirm that you meet our rental standards. We also oversee the vehicle collection and return processes, while handling payments, deposits, and any associated charges efficiently.
  • Customer Engagement (Legitimate Interest/Contractual Obligations):
    • We send booking confirmations, rental updates, and essential information. We address your questions and offer dedicated customer support. We inform you about any changes to services or policies.
  • Marketing and Consent Practices in Dover Car Hire:
    • We send you promotional materials, newsletters, and service updates based on your consent or our legitimate interests. You can unsubscribe at any time.
  • Service Enhancement Through Legitimate Interests:
    • Evaluating website interactions to enhance user experience and service performance. Researching to optimize our vehicle offerings and customer support.
  • Compliance with Legal Standards in Dover Car Hire:
    • Meeting legal, regulatory, and tax obligations. Safeguarding against fraud while maintaining secure services. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information Responsibly

  • Dover's Trusted Service Providers: We collaborate with third-party vendors, including payment processors and IT support, who are contractually required to safeguard your information.

We do not share your personal information with third parties.

Data Protection in Dover

We implement suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, strict access controls, secure servers, and regular security evaluations. Nonetheless, no method of internet transmission or electronic storage is entirely secure.

Data Storage Policy

We retain your personal information only for the duration necessary to meet the objectives for which it was collected. This includes compliance with legal, accounting, and reporting obligations. The length of time we keep information varies based on its type and the context in which it was processed, ensuring we align with applicable regulations in Dover.

Your Rights in Dover

Your Rights Under UK Data Protection Law in Dover

  • Access Rights Information: Obtain a copy of your personal information records.

Contact us to exercise your privacy rights.

Cookies and Tracking Policies

Our website utilizes cookies and similar technologies to improve your experience while browsing, analyze user traffic, and customize content. You have the option to adjust your cookie settings through your browser preferences, allowing you to manage how we collect and use your information.

Policy Changes

This Privacy Policy may be revised periodically to reflect changes in our operational practices or applicable legal standards. Any updates will be made available on this page, along with a new "Last Updated" date. We recommend that you periodically review this policy to stay informed about how we protect your information.

Contact Us

Contact Us for Privacy Policy Inquiries

Dover Car Hire Services
Archcliffe Road, Dover, CT16, Kent, United Kingdom
Dover Contact Number: 443332100115